Achieving positive ROI in one month with Time Doctor

At a glance

For a busy executive, time is their biggest asset. Most executives have too much to do and not enough time to do it. Prialto helps busy executives scale their admin needs with a managed virtual assistant service.

The challenges

Prialto solves the problem of trying to find a single assistant with a superhuman skill set. Instead of requiring one person to meet every need, executives that join Prialto can access a team of assistants who are trained to complete a large variety of tasks including building an executive’s network, making meetings and following up with sales leads.

Prialto wanted to implement a time track.

The solutions

By using Time Doctor, Prialto has been able to see how its assistants spend their time, leading to more targeted training on ways to streamline workflows. Additionally, the company was able to spot areas where tools could be developed to automate tasks and achieve positive ROI in a month.

Time Doctor’s analytics and features like Screencasts have enabled Prialto to openly share productivity data with its clients and reassure them about the security of Prialto’s processes. Screen captures are used to audit and address cases where assistants are inadvertently putting clients’ security at risk.

Conclusion

The ability to provide reports to customers has helped Prialto keep and grow many accounts, resulting in substantial growth of monthly recurring revenue.

Coaching and workflow optimizations enabled Time Doctor have also created a better work environment and reduced employee turnover, leading to major annual cost savings.

“I would not venture to advise another company. Each one is unique and each founder/entrepreneur is in a unique situation. But I would advise busy executives who retain a service to leverage remote help as follows: Always ask how the service manages their employees time and how you’ll know exactly what the service is doing for you on a given day. If they can’t give you an answer, the service has probably not deployed the right systems and time tracking tools to provide you with a high level of service.