Call center success: Richard Blank on human interaction and relationship-building

In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica’s Call Center, to discuss the vital role of human interaction and relationship-building.

Hosted By

Liam Martin

Founder & CMO

Time Doctor, Running Remote

Richard Blank

Chief Executive Officer

Costa Rica’s Call Center

Discover how Richard’s BPO industry supports the approach on human interaction and relationship-building and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don’t miss this deep dive into the power of authentic human connection!

#BusinessSuccess #HumanInteraction #RelationshipBuilding #thefutureworkforcepodcast