Addressing the elephant on the Zoom: Why it is no longer business as usual for BPOs

In discussion with BPO expert, Peter Ryan, this webinar provides a detailed look into the challenges faced by BPOs and offers insight on how to navigate the BPO new landscape of work.

After the breathless transition to remote and flexible work, BPOs now face a series of fresh challenges as they navigate the BPO new landscape of work. There is now a delicate balancing act to be struck between maintaining productivity and operational performance, while also adjusting to flexible work, labour shortages and new employee wellness responsibilities.

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Hosted By

Liam Martin

Founder & CMO

Time Doctor, Running Remote

Peter Ryan
Peter Ryan

Founder and CEO

Ryan Strategic Advisory

Exciting things you can learn from this webinar

The great resignation, some of the reasons behind it, and how precarious it can be for BPOs

Remote and hybrid work and the disconnect between what employers and employees want

The potential challenges of remote work that can be anticipated as they relate to productivity and employee wellness

How CX providers can encourage employee wellness and prevent burnout